Privacy Policy

1. Introduction

SignalAI House ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our Service.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and payment information (processed securely via third-party providers).

Usage Data

We collect information about how you interact with the Service, including conversation metadata, API usage statistics, and device/browser information.

Conversation Data

We process the messages you send through our Service to generate responses. See our AI Training Policy below for how this data is handled.

3. How We Use Your Information

• To provide and improve the Service
• To process payments and manage accounts
• To communicate service updates and support
• To ensure security and prevent abuse
• To comply with legal obligations

4. Data Retention

Conversation data is retained for up to 30 days to provide continuity of service, after which it is automatically deleted. Account data is retained as long as your account is active.

5. AI Training Policy

6. Information Sharing

We do not sell your personal information. We may share data with:

• Service providers: Third-party services that help us operate (hosting, payment processing)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger or acquisition

7. Security

We implement industry-standard security measures including:

• TLS 1.3 encryption for all data in transit
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Access controls and monitoring

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data
• Object to certain processing
• Withdraw consent

To exercise these rights, contact privacy@signalaihouse.com.

9. Cookies

We use essential cookies for session management and optional analytics cookies. You can control cookie preferences through your browser settings.

10. International Transfers

Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place for all international transfers in compliance with applicable data protection laws.

11. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect information from children under 13. If we discover such data, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service.

13. Contact Us

For privacy-related questions or concerns, contact us at privacy@signalaihouse.com.